Service Request Management

Service Request Management

Roles involved: User researcher, Interaction designer, Visual Designer, User Interface Specialist Developers and Product Manager.

Customers feedback: Large financial institution, banks & hardware industry.

Time line: Iterative cycles across User Research, Story boards, Interaction design & Visual design: 4 weeks.

We created 2 pixel perfect designs with feedback from  internal and external users. We created an interactive, working prototype based on these designs.